FAQ

What products does Changingtouch offer?

Changingtouch offers Smart Frames, X-Monitor portable monitors, and Atombook touchscreen laptops designed to enhance your digital lifestyle.

Where can I purchase Changingtouch products?

You can purchase our products directly from our online store at Changingtouch Store.
https://store.changingtouch.com/

Do Changingtouch products come with a warranty?

Yes, all Changingtouch products come with a standard warranty. Please refer to the product's specific warranty details for more information.

How can I contact customer support?

You can contact our customer support team through the contact form on our website or by emailing help@changingtouch.com.

What is your return policy?

We offer a 30-day return policy on all products. Items must be returned in their original condition with all accessories. Please visit our return policy page for detailed information.

What are Smart Display?

Smart Dispaly from Changingtouch are innovative digital photo frames that go beyond traditional displays. They feature high-resolution screens and touch interfaces, enabling not just photo and video display but also artistic creativity. Users can draw and paint directly on the frame, turning it into a dynamic art canvas. These frames offer seamless connectivity with cloud services and social media, and come with built-in privacy controls, making them perfect for securely showcasing and creating cherished memories.

How do I upload photos to my Smart Frame?

You can upload photos via Wi-Fi, USB, or directly from your cloud storage and social media accounts.You can upload photos via Wi-Fi, USB, or directly from your cloud storage and social media accounts.You can upload photos via Wi-Fi, USB, or directly from your cloud storage and social media accounts.
Please refer to the instructions for more information

Can I display videos on my Smart Frame?

Yes, our Smart Frames support video playback, allowing you to showcase both photos and videos. You can also watch Netflix with your family anywhere.

Does the Smart Frame have a touchscreen?

Yes, our Smart Frames feature a touchscreen for easy navigation and setup. As well as for more professional digital painting, our support 4096 pressure stylus.

Is there a mobile app for Smart Frames?

To protect user privacy, we do not offer a dedicated mobile app. Instead, you can control privacy content and manage your Smart Frame through an app available on Google Play and the App Store. This ensures that your personal data remains secure while still giving you full control over your frame's functionality.

What sizes do the X-Monitor portable monitors come in?

X-Monitor portable monitors are available in various sizes, including 14-inch and 15.6-inch models.

Are the X-Monitor portable monitors touchscreen?

Our X-Monitor X14 Lite does not feature a touchscreen. However, we are planning to introduce future models of X-Monitor that will include touch capabilities, better suited for interactive and touch-based scenarios.

Can I use X-Monitor as a secondary display?

Yes, X-Monitor portable monitors can be used as secondary displays for laptops, desktops, and even some mobile devices.

What resolutions do X-Monitor displays support?

X-Monitor portable monitors support Full HD (1080p) resolutions, providing clear and vibrant displays.

What operating system do Atombook laptops use?

Atombook laptops come pre-installed with Windows 11 Pro, providing a powerful and secure computing environment.

What are the hardware specifications of Atombook laptops?

Atombook laptops are equipped with Intel N100 processors, 12GB RAM, and 256GB storage, offering a balance of performance and portability.

Do Atombook laptops support stylus input?

Yes, Atombook laptops support stylus input, making them ideal for creative professionals and students.